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  1. Troubleshooting

Install Logs

Pckgr logs the application installation

If you would like to see how the application installation progressed, you can access the logs within ProgramData.

This is the first step of troubleshooting and the Pckgr team will request this from the user when you are having issues with an application install. Please have this file ready to attach to your Application Bug Report Support Ticket.

For Windows:

The file path is C:\ProgramData\Pckgr for System Context apps

and C:\Users\USERNAME\AppData\Local\Pckgr for User Context apps.

The path for Mac applications is /private/var/log/Installomator.log.

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Last updated 2 months ago