Pckgr provides access to a large and continuously growing application library. If an application is not available in your repository, you can submit a request directly from the dashboard.
## Request an Application
1. Navigate to the Request an Application feature on the Pckgr Dashboard.
2. Select the platform for your request:
* Windows
* macOS
Your selection determines the workflow that follows.
***
### Windows Application Requests
#### Option 1: Submit using a Winget ID
1. Enter the Winget ID of the application.
To find a Winget ID:
1. Go to [Wingetly](https://www.wingetly.io/)
2. Search the application
3. Quick copy the Winget ID
4. Paste it into the request field
5. Click Submit
The system will automatically validate your request and return one of the following outcomes:
* If the application already exists in the Pckgr library\
You will be notified that the application has already been packaged
* If the application is currently in testing\
You will be informed that it will be available soon
* If the application has previously failed validation\
You will be notified that it cannot currently be added
* If the Winget ID is valid and not yet added\
The request ticket will open in the chat widget for completion
* If the Winget ID is invalid\
You will be prompted to check the ID and try again
#### Option 2: Submit without a Winget ID
Applications that do not have a Winget ID can be requested alternatively:
1. Leave the Winget ID field blank
2. Click Submit
3. You will be prompted to provide a download URL or application website link
4. The request ticket will open in the chat widget for submission
This creates a manual request and will require additional processing time.
***
### macOS Application Requests
macOS applications are supported through Installomator labels.
#### Submit a macOS Application
1. Select the macOS option
2. Enter the Installomator label for the application
To find a label:
* Open the Installomator label list
* Search for your application
* Copy the label and paste it into the request field
* Click Submit
3. The system will process your request as follows:
* If the label is valid and supported\
The request ticket will open in the chat widget for submission
* If the label is not supported\
You will be notified that the application cannot currently be added through Pckgr
#### What if the application is not supported by Installomator?
Pckgr uses an integration with [Installomator](https://github.com/Installomator/Installomator/blob/main/Labels.txt) to implement update installations on your macOS devices. If the application you are looking for is not in the Installomator app labels list, Pckgr will not be able to add it to our library. Users may be able to reach out to Installomator to have it added in, however this process is not facilitated through Pckgr.
***
### What Happens After Submission via the Chat Widget
* A request ticket is automatically created and sent to the Pckgr team
* Your request ticket is accessible from the 'Messages' section in the chat widget
* Once the application has been added to the library, you will be notified via this ticket
Users on the Business and Custom Plans receive prioritised processing.
{% hint style="success" %}
Pckgr receives application requests regularly and the team works hard to add them to the Library as soon as possible.
{% endhint %}
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